SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-20 Business days |
| Asia |
10-15 Business days |
| Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of JaisKart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jaiskart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Of course not the best, but very reliable!
Wonderful and very necessary thing. In it everything is thought out to the smallest detail! Excellent equipment. Fast shipping. It is possible to cook different drinks many times. If the bottle and flips, it does not spill, thanks to a reliable mechanism and silicone gaskets. Definitely i will order more and recommend to buy! A wonderful and very necessary thing. It is a great place to stay! Excellent equipment. Fast delivery. It is possible to prepare different drinks many times. If the bottle is turned over, it does not spill, thanks to a reliable mechanism and silicone pads. I will order more and recommend to buy!
1 week to Bulgaria /seven days/, very well packed in bubble, the box is slightly crushed but the bottle is in perfect condition, corespond with description, the bottle looks great, the size is normal for one liter, but for me first look big :) Will buy again. RECOMMEND this shop and store
In the kit sent more spare silicone gaskets. There are water level marks on the bottle. This is my third such bottle. they are really very comfortable. The bottle is equipped with a convenient locking mechanism, when the button valve is released down, it is impossible to accidentally open and shed. There is also a strainer for smoothies, fruit drinks and additives. On the case and lid there are silicone pads, thanks to which the bottle does not slip in the hands. And also a loop for carrying.
The order came quickly, well packed, no odor unpleasant.
Comfortable, good, durable bottle, packed was very good, came quickly. Product and store recommend
Delivery to peter 11 days. The bottle corresponds to the description. Packed well, the box though and mint, but the bottle is all right. Fast shipping and shipping. Seller recommend
I'm delighted!!!! Thank you very much! To buy i advise!
Delivery to yoshkar-ola 3 weeks from the moment of payment, the track was tracked. Packed in puffy polyethylene, but still the box came crumpled, you need to consider it if you order as a gift.
The bottle has a matte coating and does not slip out of the hands. The material is quite rigid, does not have extraneous odors. In the neck there is a special removable sieve. The lid is tightly closed. The kit includes a special brush for washing the bottle, and a spare gasket for the lid. The bottle is neat and smooth, closes tightly, no leaks. It is convenient to hold in your hand and use. And it's just stylish and beautiful. And in the purse fits.